This Privacy Policy explains how we collect, use, and protect your information when using the UPM Bank.

When you sign in using your MyUPM account, the following information is automatically retrieved from your MyUPM profile: name, email address, citizen ID, and member state affiliation.

Additionally, we collect details of all transactions, including timestamps, counterparties, amounts, IP addresses, login activity, device/browser info, and general usage data for internal security.

We use cookies to enhance the user experience on our website. Cookies are small text files that are stored on your device when you visit our website. These files allow us to recognize your device and remember your preferences, such as login information.

Your data is used to: To authenticate your identity and link your UPM Bank to your MyUPM account. To provide banking services, including balances, transfers, and transaction history. To maintain secure operations. To support transparency across UPM institutions.

We take the protection of your personal information seriously. We do not sell or share your personal information with third parties without your consent, except as required by law or to fulfill our services to you.

Only authorized departments within the UPM may access your data as needed for internal administrative or legal purposes.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend that you read the privacy policies of these websites before providing any personal information.

We reserve the right to modify this Privacy Policy at any time. Your continued use of our website after any changes will constitute your acceptance of the updated Privacy Policy.

By using our website, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you should not use our website.

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].

Last Updated: July 30, 2025